Who this notice covers
This notice describes how Natroli Accounting handles information provided through Natroli Accounting, including the public website, registration, settlement importing, and support.
Information used by the service
Registration collects your business name, name, username, email address, phone number, and a password stored using the account system's password hashing. The service also processes settlement emails and attachments, extracted financial and load information, unit identifiers, fund entries, review notes, and support submissions. Documents may contain other personal or financial information included by the sender.
Why it is processed
Information is used to create and authenticate accounts, associate records with a business, import and check settlements, display ledger records, preserve supporting evidence, respond to support requests, and investigate technical problems or misuse.
Email, hosting, and access
Google Workspace and Gmail services handle incoming settlement emails. GoDaddy provides server hosting and the relay used for outgoing account verification, recovery, and operational emails. These providers process information needed to deliver those services. Users are assigned access to a business; source downloads are checked against that assignment. Authorized service administration may require access for operation and troubleshooting.
Cookies and logs
Sign-in uses session cookies. Language preferences may be saved in a cookie. Server and application logs record operational information, and signup and recovery attempts are limited using hashed network addresses and, for recovery, hashed email addresses. Verification and recovery use expiring links. Password reset requests do not change the current password until a new password is saved. The public marketing pages do not embed third-party advertising or analytics scripts.
Records and requests
Original documents and prior versions are retained as supporting evidence. Contact us to request access, correction, account closure, or deletion. A request may require identity checks and review of recordkeeping obligations and backup copies. Avoid sending information unrelated to the service.
Questions
Use the contact information on our Contact page for privacy questions or requests.